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| HOME | DOWNLOAD | GETTING STARTED | PROMOTIONS | CASHIER | WINNERS | HELP | POKER |
Help1.1 Logging InUSA Casino features two gaming modes: Fun Mode and Real Money Mode. You can play in Fun Mode for practice or play in Real Money Mode when you're ready to place actual monetary bets.
Fun Mode Account and Login: 
Logging In:
When logging in to Fun Mode, you will be prompted to enter your username, nickname (optional) and password. If you enter a nickname, it will be displayed to other players in the casino, when playing in Multiplayer Mode. If you check the Remember password box, the computer remembers your password and fills it in the next time arrive at this screen. This way you do not have to type it in every time you use the casino. Beware, however, that anybody using your computer will be able to log in under your account! Account Creation: If you do not have a Fun Mode account yet, you need to register (create an account) - click on Create account to do that. A new window appears. Fill in the two fields - your preferred password and your email address, and then click Create. USA Casino generates a unique username for you. You can then log in using your new account. Online and Offline: You can play in Fun mode both online and offline. When playing in Online Fun Mode, you are connected to the Internet. You can play in multiplayer mode and chat with other players as you would in Real Money Mode. When playing in Offline Fun Mode, you are not connected to the Internet and therefore the chat, multiplayer, and private group options are not available. You will also receive a message stating that a connection to the server cannot be established. Also, an icon in the casino lobby indicates whether you are online or offline. Real Money Mode Login: 
Logging In:
When logging in to Real Money Mode, you will be prompted to fill in your username, nickname (optional), and password. If you enter a nickname, it will be displayed to other players in the casino, when playing in Multiplayer Mode. Account Creation: If you do not have a Fun Mode account yet, you need to register (create an account) - click on Create account to do that. A new window appears. You will be prompted to fill in some personal information that we need to create and manage your account. This information is kept strictly confidential; we do NOT share it with any third party company or organization. The Create Real Account window prompts you to enter the following information:
Click Create to complete creation of your personal account. USA Casino assigns you a unique username and a Security Code and sends it to your e-mail address. You'll need your Security Code to perform all your financial transactions, such as deposit or withdrawal of money from your casino account. Your password is used for login authentication. We suggest you write it down. Note: It is very important that you fill in your correct and valid information so we will be able to pay your winnings. 1.2 USA Casino Lobby The lobby contains game icons (clicking on a game icon starts the corresponding game) and a button for the USA Casino Cashier. Certain information is displayed here as well: the mode in which you are playing (for real money or for fun), your current balance and an indicator to let you know whether you are Online or Offline. USA Casino currently offers a total of 48 different casino games. The lobby displays a game menu, where some games are grouped according to their type. Click on a game name in the menu to start it. Some games ask you to specify a bet amount (click the value of the coins you want to bet) or multiplayer mode. Click on the arrow buttons to scroll through all the icons (up and down). There are two types of games: table games and machine games.
Links and buttons in the lower right corner have the following functions:
Options Game Speed Drag the slider to the right or left to increase or decrease the speed of the multimedia animations used during the games. Disable DOUBLE UP in Video Poker When this box is checked, the double, half-double and collect buttons do not appear on the screen, you have to press the ones on the machine itself. Use large cards in card games When this box is checked, cards are displayed double their original size (in table games). Play slots in ZOOM mode In ZOOM mode, the reels, buttons and the winning table are displayed larger. Full Screen Select this to display your game over the entire screen. When this option is not selected you will see the Casino displayed in a midsize window. Audio Settings: Sound Volume Drag the slider to the right or left to lower or raise the volume. Sound Select this to enable ambient sound effects – machine noise, cards being dealt, dice rolls, etc. Music Select this to listen to background music while you play. Dealer Voices Select this to hear the dealer speaking while you play. The sound option must also be selected in order to hear the dealer. Multiplayer Modes Some games feature the following Multiplayer Options: Multiplayer You can play with up to two other players who are online. Single Player You play alone at the table. Private Group You can join or create a group that up to two other people can join. 1.3 Cashier In Real Money Mode, click Cashier to deposit or withdraw money.
You can also view your entire transaction history from inside the cashier. In Fun Mode,
use the Cashier to deposit or withdraw virtual dollars to your account.
Click Enter to complete your credit card registration. * - The CVV2 number is used for additional security - it is up to you whether to reveal it to us or not. To find your credit card's CVV2 number, refer to the last three numbers on the back of your credit card: 
Withdraw Cashier You can withdraw money from your USA Casino account at any time.
The Transaction History allows you to view all financial transactions performed through the cashier section of the casino. All withdrawals and deposits, approvals and declines, using all available methods, including COMP points to balance conversions, are listed here. Select the desired range of dates and click the View History button to perform a search. Credit Card Limitations USA Casino is bound by the credit card companies own limitations and therefore may impose deposit limits when using credit cards. USA Casino cannot refund winning amounts to the player's credit card. Comps Comps (i.e., complementary points) are rewards given to valued customers based on their wagered amounts. You don't have to be a "high roller" to earn Comp points. Every USA Casino player is automatically enrolled in the VIP Player Club where you earn points with each bet you make - regardless of whether you win or lose. The points are granted based on the amount you bet while playing. The higher your VIP level, the more points you get for each $1 bet. You can accumulate these points and then convert them to real money. To view your current Comp points, click the Cashier button and click the Comps icon. An up-do-date total of your points is displayed. You will also see the number of points you need to move to the next VIP level. To convert Comp points to real money, just click the Convert to real money button. The money is deposited to your casino account immediately. The conversion ratio is also displayed. Note: Comp points are paid out only on Real Money accounts 1.4 Contact Us Service and Support Our customer service is on stand-by 24 hours a day, 7 days a week, for any questions, comments, or suggestions you might have. You can contact the customer service and support center by phone, fax, or email. For up-to-date fax and phone details, click here. Support by e-mail We guarantee a response to all e-mail requests within 25 minutes. To help us provide you with the best service available, please choose the e-mail address that addresses the kind of help you require:
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